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people on an escalator in a stylish shopping mall.
Getting the Context

Retail Data Analytics.

Kogenta offers solutions designed for Shopping Malls and Retailers who wish to understand their customer journeys better. The insights generated are immediately actionable and have been proven to make a measurable difference to revenue and customer satisfaction.

In Retail, it is becoming increasingly important to develop a holistic view of who the customer is and what their behaviours are.

Retailers and shopping mall owners are experiencing the increasingly important need for gaining a more accurate and deeper understanding of their customer’s satisfaction levels.