Expanding existing offerings with insight agency giant
Tech company Kogenta has entered into a cooperation with Origo Group in Sweden. This opens up new markets, while also expanding the existing offerings to existing and new customers.
Tag: customer insights
‘Customer first’ mindset fuels app optimisation and performance
To understand and optimise all aspects of our products and services we constantly look at, and aim to both meet and surpass, customer expectations. Their focus is on their customers, which means we have to make the end user experience our priority as well.
Change in shopping behaviour due to Covid-19
2020, and the start of 2021 have been rough. Let’s just be honest about that. But we believe things can and will be better. We just need to look at, analyse and adapt to our customers’ behavioural changes.
Unique transport passenger insight despite Covid-19 restrictions
Kolumbus is the only Norwegian public transport company to have beacons installed on all their vehicles. With more than 20,000 unique users sharing feedback, on more than 20 million travels each year, Kolumbus has a finger on the pulse despite infection control considerations.
A reckoning with his own industry: – Became too eager to make quick money.
In an industry that collects enormous amounts of mobility data, Ulrik Prøitz believes it’s especially important to be transparent and accountable.