2020, and the start of 2021 have been rough. Let’s just be honest about that. But we believe things can and will be better. We just need to look at, analyse and adapt to our customers’ behavioural changes.
Kolumbus is the only Norwegian public transport company to have beacons installed on all their vehicles. With more than 20,000 unique users sharing feedback, on more than 20 million travels each year, Kolumbus has a finger on the pulse despite infection control considerations.
In an industry that collects enormous amounts of mobility data, Ulrik Prøitz believes it’s especially important to be transparent and accountable.